User Guide For HNW.email
HNW.email is a secure online will writing service that helps you protect and share important information with loved ones through end-to-end encryption and smart time control.
HNW.email is a secure online will writing service that helps you protect and share important information with loved ones through end-to-end encryption and smart time control.
Getting Started
Account Creation
Visit https://hnw.email
Click "Sign Up Free" and enter your email
Agree to Terms of Service and Privacy Policy
Click "Send Login Link to Email"
Check your inbox (including spam) and click the login link
Complete your profile setup
Login Process
HNW.email uses password-less authentication. Simply enter your email, request a login link, and click the secure link sent to your inbox.
Creating Your Online Will
Step 1: Write Content
Navigate to "Create Will" in your Dashboard
Add a descriptive title (e.g., "Family Financial Information")
Enter sensitive content using the rich text editor
Include financial details, personal messages, or document locations
Tip: Draft content externally first to avoid data loss
Step 2: Set Password and Hint
Choose a strong password (6-128 characters)
Confirm the password (must match exactly)
Create a memorable hint (e.g., "The place we first met")
Important: HNW.email doesn't store your password - if lost, content cannot be recovered
Step 3: Add Recipients
Enter recipient email addresses
Add optional remarks for organization
Each recipient receives individual notifications
Email addresses remain private between recipients
Step 4: Configure Triggers
Set confirmation frequency (Weekly, Monthly, Quarterly)
Choose missed response threshold (2-3 consecutive misses)
Review trigger summary before saving
Click "Create Will" to encrypt and save
Managing Your Wills
Viewing Wills
Access "My Wills" in the Dashboard to see titles, update dates, and recipient counts. Click "View" to see details or enter your password to decrypt content.
Editing Wills
Select the will and click "Edit"
Enter the original password to decrypt
Modify content, recipients, or trigger conditions
Save changes through the step-by-step process
Deleting Wills
Click "Delete" next to any will and confirm the action. Warning: Deletion is permanent and cannot be undone.
Security Features
End-to-End Encryption
Your sensitive content is encrypted on your device before reaching our servers. Only recipients with the correct password can decrypt it, ensuring maximum privacy.
Smart Time Control
The system sends periodic confirmation emails. If you miss multiple consecutive confirmations (based on your settings), recipients are automatically notified.
Password-Less Login
Secure, time-sensitive login links eliminate password theft risks while simplifying access.
Account Customization
Profile Settings
Access "User Center" > "My Profile" to view account details and customize language, theme, and status preferences.
Subscription Management
Free Plan: Basic features with limitations
Monthly: Flexible billing
Annual: 16% savings, billed yearly
Lifetime: One-time payment for permanent access
All plans include end-to-end encryption, unlimited legacy documents, rich text support, and priority customer support. 30-day money-back guarantee applies to all paid plans.
Confirmation Process
Responding to Emails
Click the "I'm OK" button in confirmation emails to verify you're active. Missing consecutive emails (per your settings) triggers recipient notifications.
Troubleshooting
Check spam folders if emails don't arrive. Contact support via "Feedback" for persistent issues.
Recipient Access Process
When trigger conditions are met:
Recipients receive notification emails with access instructions
They visit the provided link and enter the password
Content is decrypted and displayed
Recipients should refresh/close the page after viewing for security
Common Use Cases
Financial Information
Securely share bank details, investment portfolios, cryptocurrency wallets, or account passwords.
Personal Messages
Leave heartfelt letters, apologies, or expressions of love for family members.
Document Locations
Guide recipients to important physical documents like wills, deeds, or insurance policies.
Unfulfilled Wishes
Record dreams, charitable intentions, or tasks you want completed posthumously.
Troubleshooting
Common Issues
Login Problems: Check spam folder, verify email address, use "Resend Email"
Will Creation Errors: Follow error prompts for password length or email format issues
Decryption Failure: Double-check password or refer to hint
Content Size Limits: Reduce content size if "too large" errors occur
Getting Help
Use "Feedback" in User Center for technical support or suggestions. Priority support is available for all users.
Security Best Practices
Strong Passwords: Use unique, memorable passwords aligned with clear hints
Email Security: Protect your email account used for login and confirmations
Regular Updates: Review and update wills as life circumstances change
Multiple Recipients: Add backup recipients in case primary emails are inaccessible
Timely Responses: Answer confirmation emails promptly to avoid false triggers
Legal Considerations
Important: HNW.email Online wills are designed to complement, not replace, legal wills. They don't guarantee full legal effect. Consult legal professionals for binding documents. Use the service to guide recipients to physical legal documents or ultra-sensitive information stored securely offline.
Privacy and Compliance
HNW.email complies with GDPR and CCPA regulations. Your data is encrypted end-to-end, ensuring that even our staff cannot access your sensitive information. The platform uses secure, time-sensitive authentication and maintains strict privacy standards.
Getting Support
For assistance with account setup, will creation, or technical issues:
Use "Contact Us" or "Feedback" sections
Check the FAQ for additional guides
Priority support available for all users
Conclusion
HNW.email provides a secure, user-friendly platform for digital legacy planning. With end-to-end encryption, smart time control, and flexible subscription options, you can confidently protect your most important information and ensure it reaches your loved ones when needed.
Start securing your digital legacy today at https://hnw.email with peace of mind knowing your information is protected by industry-leading security measures and thoughtful design.
Remember: Your Online will is only as secure as your password and as reliable as your confirmation responses. Use strong, memorable passwords with clear hints, and respond to confirmation emails promptly to ensure the system works as intended.