Security Documentation
HNW.email is committed to providing you with the most secure and reliable digital will service. We understand that the information you entrust to us is extremely important—financial details, personal information, and unfulfilled wishes—which is why we have implemented comprehensive security measures to protect your data privacy and ensure your will is delivered to designated recipients only at the appropriate time.
HNW.email is committed to providing you with the most secure and reliable digital will service. We understand that the information you entrust to us is extremely important—financial details, personal information, and unfulfilled wishes—which is why we have implemented comprehensive security measures to protect your data privacy and ensure your will is delivered to designated recipients only at the appropriate time.
1. End-to-End Encryption Protection
Encryption Mechanism HNW.email employs industry-standard end-to-end encryption technology to ensure your sensitive information remains protected at all times. All data is encrypted on your device before transmission to our servers, and even our system administrators cannot access your encrypted content.
Password Management
Supports passwords of 6-128 characters, which can be complex strings or complete sentences
Supports non-Latin characters through Ctrl+V shortcut for pasting complex passwords
Passwords are never stored on our servers; only designated recipients with the correct password can decrypt and view content
Password Hint System You can create password hints known only to you and your recipients (such as "the place we first met"). These hints are stored separately and sent to recipients when trigger conditions are met, ensuring security while maintaining accessibility.
2. Strict Privacy Policies
User Data Control
You have complete control over your data and can modify, update, or delete digital wills at any time
We never share your personal information with third parties
We collect only the minimum information necessary for service operation (such as email addresses)
Privacy Protection Measures
When notifying multiple recipients, each person receives individual emails without knowing other recipients' email addresses
Fully compliant with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) standards
3. Smart Time Control System
Confirmation Mechanism The system regularly sends confirmation emails containing an "I'm OK" button. You can customize the frequency (weekly, biweekly, monthly, quarterly, or semi-annually). The system only notifies recipients after you consecutively miss a specified number of confirmation emails.
Customizable Trigger Conditions You can set the threshold for consecutive missed confirmation emails (such as 2, 3, or more times) to prevent accidental triggers due to temporary situations like travel. This mechanism effectively prevents the risk of false delivery.
4. Reliable Infrastructure
99.9% Uptime Guarantee Our server infrastructure provides a 99.9% uptime guarantee, ensuring uninterrupted delivery of confirmation emails and wills. The system uses redundant design to maintain service availability even during unexpected technical challenges.
Secure Transmission All communications (including confirmation emails and recipient notifications) are transmitted through secure channels using industry-standard encryption protocols (such as TLS for email transmission).
5. Password-Less Login System
Simplified Secure Access We use an email-based password-less login system. When you log in, the system sends a secure login link to your registered email address. This link is time-sensitive and can only be used in the browser where the request was initiated, adding an extra layer of security.
Anti-Phishing Protection This mechanism completely eliminates the risk of password theft or phishing attacks while simplifying the login process, ensuring that only authorized users with access to your email can log in.
6. Comprehensive Error Handling
Data Validation The platform validates all input information (email addresses, passwords, will content, etc.) to prevent errors. If recipients enter incorrect passwords, the system provides clear feedback without exposing encrypted content.
Content Protection
Limits encrypted content size to prevent performance issues
Prevents duplicate recipient email addresses
Provides clear error messages and guidance
7. Secure Notification Process
Personalized Notifications When trigger conditions are met, each recipient receives a personalized email notification containing access instructions and password hints. Recipients remain unaware of each other's email addresses, protecting privacy.
Multiple Recipient Support You can specify multiple recipient email addresses for each will, providing redundancy to ensure the will reaches the intended individuals.
8. Continuous Security Updates
Proactive Maintenance We regularly update encryption protocols, server infrastructure, and application code to address vulnerabilities and adopt the latest security best practices. The system continuously monitors suspicious activities to ensure potential threats are identified and mitigated promptly.
User Notifications If security updates require user action, we provide clear guidance to ensure continued protection.
9. User Education and Transparency
Legal Disclaimer We clearly communicate that digital wills created on our platform may not have full legal effect and are intended to complement, not replace, physical legal wills. We recommend recording ultra-sensitive information (such as account numbers) on paper and using the digital will to guide recipients to its location.
Comprehensive Support We provide detailed FAQ sections and priority customer support to answer common security questions and help users make informed security choices.
HNW.email's security framework is built on a foundation of end-to-end encryption, strict privacy policies, and reliable delivery mechanisms, ensuring your digital will is protected at every stage. From client-side encryption to customizable trigger conditions, from GDPR/CCPA compliance to 99.9% uptime guarantee, we prioritize your security and privacy above all else.
Through password-less login, proactive monitoring, and user education, we further enhance the platform's reliability. Choose HNW.email to confidently create secure digital wills, knowing that your most important information and wishes will be properly protected and delivered exactly according to your intentions.
For more information about our security practices or to get started with HNW.email, please visit our feedback page or contact our support team.